Privacy Policy

Privacy Statement

Ali Pennington, Makaton Tutor collects some personal information from you during the booking process, this document explains why I ask for that information, how I use, manage and protect that information and your rights relating to that information.

What personal data do I hold?

All Participants:

Name

Direct/Personal Email address

Address

Mobile Phone Number

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Organisation being invoiced:

Organisation Name

Organisation Address

Organisation Email

Organisation Phone number

Where did I get your data from?

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You provided all the data when booking via email.

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What is the legal basis and purpose for our holding your personal data?

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The personal data I hold and process is necessary for me to complete your booking and give you any further details about the course you have booked.

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What we do with your personal information?

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We use your information to contact you about the course you have booked, or to invoice you for the course place. We also use it to contact you after the course for information about the course you attended. If you have given me permission I use it to contact you about future courses

Who else do we give access to your information and why?

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I do not give any of your information out to any other parties. 

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What we don’t do with your personal information

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We do not share your personal information with any person or organisation outside of Ali Pennington Makaton Tutor.

How long do we keep your personal data?

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I will retain your information for 7 years in case you need us to prove that you have completed the course. Your name and email address ONLY is kept on record in paper format in a locked cabinet.

What are your personal data rights?

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If at any point you believe the personal information I hold on you is incorrect, you want us to correct or delete that information, or you no longer want us to hold that information or contact you, you can exercise your rights under Data Protection Laws.

These rights include:

Right of access,

Right to rectification

Right to erasure

Right to restriction of processing

Right to data portability

Right to object

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For more information visit https://ico.org.uk/

Who do I contact if I have an issue with my personal information that you may hold?

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Please contact Ali on 07837 876254 or email alimakatontutor@gmail.com

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How do I make a complaint about how my personal data is being held or processed?

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If you wish to raise a complaint on how we have handled your personal data, you can contact Laura who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Their Helpdesk number is 0303 123 1113